1st line of support

Constituted of specialists in 4 fields : Administration, library sciences, ICT and Law, on voluntary basis and sanctioned by the BELSPO and KBR management. BELSPO provides Administration (Eric Laureys), ICT (Jean-Luc Delberghe and Guy Chaboteau) and Law (Robert Van De Walle); KBR provides Library Sciences (Nadège Isbergue) Handles practical questions from Orfeo external consumers

  • Assists institutional OA Contact Persons in handling practical questions from internal consumers
  • Assists institutional OA Contact Persons in handling practical questions from encoders
  • Assists institutional OA Contact Persons in handling policy questions
  • Handles individual requests for exceptions to policy rules

2nd line support via issue tracker

Backup support by @mire

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